Inside Delivery and Unpacking Rules: What LTL Carriers Will and Won’t Do at Destination

Most LTL delivery disputes start the same way. The driver arrives. The freight comes off the truck. And then the consignee discovers that “delivery” meant something very different to the carrier than it did to them. Standard LTL delivery is dock-to-dock. The carrier’s obligation ends at the loading dock or the tailgate of the truck. […]